Almost a decade has passed since trend forecasters foretold the death of the conventional retail store.
In some arenas, their predictions of mobile commerce and on-demand logistics have come true. Online and in urban places, platform businesses are nipping at the heels of slower-moving brands with e-commerce and new kinds of physical experiences. Larger companies are pinning their hopes on “omnichannel” retail, which combines high-budget environments and integrated tech for seamless sales, logist…